Check an action result

Use the result of an action to decide what to do next. A success message about saving a draft does not mean that its email has been sent.

Understand the difference

State	What it tells you	Next step
Prepared or pending review	A proposal exists	Review its target and content
Approved	The action was authorized	Check execution status
Failed or unfinished	Work did not reach a confirmed successful outcome	Read the reason and recovery option
Send accepted	The provider accepted the message	Check delivery status when available
Delivered	A delivery event was recorded	Continue the conversation as needed

Exact labels vary by screen and provider. Look at what the receipt confirms, not just whether something is green.

Find the supporting evidence

Start with the action or conversation where you did the work. Check its result, then use Activity to understand related changes. Setup Center helps investigate a provider connection that is failing across multiple actions.

If the screen is out of date

Today can retain the last successfully loaded queue when a refresh fails. Check the last-success time and refresh status. An old row is not proof that the action needs to run again.

If an action's result is uncertain, inspect the original request before submitting another one. Retries should preserve its identity so the same intended effect does not happen twice. Share the action identifier and visible error with your workspace administrator when you need help.