Medical & Dental Practices
The patient called. Your front desk was with someone else.
A new patient calling to book usually tries the next practice on the list if nobody picks up. We answer every inquiry the moment it comes in, fill the schedule with reminders that actually cut no-shows, and handle the insurance and intake paperwork before the patient ever sits in the chair.
- 07:55:10◆New patient inquiry captured
- 08:20:44✓Appointment booked for Thu 2:00
- 09:10:33→Reminder sent, 48 hours out
- 13:44:18↻Insurance verification completed
- 16:30:02★5★ review request sent
A day at a medical & dental practice, run by Accelerate
sound familiar?
The problems costing you real money.
These are the issues we hear from medical & dental practices every week.
A slow response is a patient calling the next practice
Your front desk is with a patient, on hold with insurance, or gone for lunch, and the person calling to book does not leave a voicemail. They call the next name on their list instead.
No-shows leave chairs empty and revenue on the table
A patient books, forgets, and does not show. A single unfilled slot on a hygienist's or provider's schedule is revenue that is gone for good, not just delayed.
Intake and insurance verification eat staff hours
New-patient paperwork, insurance verification, and history forms handled by phone or in the waiting room slow down the front desk and the first visit both.
Recall and hygiene reminders don't go out consistently
The patient due for a six-month cleaning or an annual visit should get a reminder on schedule. When that depends on someone remembering to run a report, it happens inconsistently, and the chair sits empty instead.
what we build
Purpose-built systems we build and run.
Every solution here is scoped to your operations: your tools, your workflow, your goals.
Instant Patient Response
Every call, text, and web inquiry gets an immediate reply and a path to book, so a new patient never gets far enough to call the next practice.
- Sub-60-second response on calls, text, and web
- After-hours and weekend coverage
- Symptom and urgency triage before it hits your schedule
- Direct booking into open appointment slots
- New-patient intake started before the first visit
No-Show Reduction
Automated reminders across text, email, and call that actually cut no-shows, with easy rebooking when a patient needs to move their appointment instead of skipping it.
- Multi-channel appointment reminders on a set schedule
- One-tap confirm or reschedule from the reminder itself
- Waitlist automatically offered an opening when one appears
- No-show pattern flagged so you can address it directly
- Day-before and morning-of reminder sequencing
Intake and Insurance Automation
New-patient forms, history, and insurance verification handled before the visit, so the first appointment starts with the exam instead of the paperwork.
- Digital intake forms sent and completed before arrival
- Insurance verification run automatically ahead of the visit
- History and consent forms stored and searchable
Recall and Retention
Recall and hygiene reminders that go out on schedule every time, plus review requests after a good visit, so the practice fills its own calendar instead of relying on new-patient marketing alone.
- Recall reminders triggered automatically by visit history
- Review requests sent after a completed appointment
- Reactivation outreach to patients who have gone quiet
start
A plan built for medical & dental practices.
30 minutes. We'll map exactly where AI and automation move the needle for your business. No pitch, no obligation.