Startups
You didn't raise money to spend it on admin.
Small teams end up doing the operations work themselves: investor updates, onboarding new users, support tickets, the internal spreadsheet that tracks everything because there is no system for it yet. We build the operating layer a five-person team needs, so the founders spend their hours on the product and the customers, not on keeping the business's own information straight.
- 08:10:00◆New signup onboarded automatically
- 09:32:14→Day-3 check-in sent to new customer
- 11:05:47↻Support ticket routed to product
- 14:20:03✓Investor update drafted for review
- 16:48:29✦Renewal confirmed+$2,400
A day at a startup, run by Accelerate
sound familiar?
The problems costing you real money.
These are the issues we hear from startups every week.
Investor updates get written the night before they're late
A monthly update is easy to write when the metrics are already pulled together. It is a scramble when someone has to go find them across four tools first.
New users get a generic email, then silence
Onboarding a new signup, a new customer, or a new hire usually means one templated email and no follow-through. The people who needed a nudge on day three never got one.
The business runs on a spreadsheet somebody built once
Customer status, pipeline, and open tasks live in a doc that one person maintains from memory. When that person is heads-down or leaves, the business loses its own state.
Support and product feedback go nowhere
A user reports a bug or asks a question in Slack, Intercom, or an email, and it either gets answered once and forgotten or never routed to whoever should see it.
what we build
Purpose-built systems we build and run.
Every solution here is scoped to your operations: your tools, your workflow, your goals.
Investor and Stakeholder Updates
Metrics pulled automatically from the tools you already use, drafted into an update you edit instead of build from scratch.
- Metrics pulled from your existing tools automatically
- Update drafted on a schedule, ready to review and send
- Historical trend included, not just the current number
- One version for investors, one for the internal team
- Sent on the day you pick, not the day you remembered
Onboarding and Lifecycle Automation
A new signup, customer, or teammate gets the right sequence automatically: the welcome, the follow-up, the check-in at the moment they are most likely to need one.
- Automated onboarding sequences by user type
- Follow-up triggered by behavior, not just a fixed schedule
- Internal alerts when a new customer goes quiet
- New-hire onboarding checklist that runs itself
- Every touch logged against the person, not lost in an inbox
One Operating System Instead of Six Tools
Customers, tasks, pipeline, and notes in one place your whole team can see, replacing the spreadsheet one person maintains from memory.
- Contacts, deals, and tasks in a single system
- Custom fields for whatever your business actually tracks
- Full history per customer, searchable a year later
Support and Feedback Routing
Every support message and piece of product feedback captured, tagged, and routed to whoever should see it, so nothing said by a user disappears into a channel nobody reads later.
- Support intake from email, chat, or a form
- Automatic tagging by issue type and urgency
- Feedback routed to product, not lost in a chat channel
start
A plan built for startups.
30 minutes. We'll map exactly where AI and automation move the needle for your business. No pitch, no obligation.